Corey Meeks

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Activity overview

Latest activity by Corey Meeks
  • Corey Meeks created an article,

    What are your operating hours?

    Our operating hours can be seen below. Monday: 8AM to 5PM Tuesday: 8AM to 5PM Wednesday: 8AM to 5PM Thursday: 8AM to 5PM Friday: 9AM to 4PM Saturday: 10AM to 2PM Sunday: Closed

  • Corey Meeks created an article,

    Updating your payment method

    Customers are able to update their payment method within their personal area.   If the payment method is "credit card" and the customer has more than 100 licenses, you will need to run an approval ...

  • Corey Meeks created an article,

    Updating payment method

    Customers are able to update their payment method within their personal area.   If the payment method is "credit card" and the customer has more than 100 licenses, you will need to run an approval ...

  • Corey Meeks created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Corey Meeks created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Corey Meeks created an article,

    Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • Corey Meeks created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Corey Meeks created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...